Many of the experienced players but also less experienced players had the following experience. Finally you win 200 euro and are ready to cash out your winnings. But then the casino is asking for all kind of documents and suddenly you have to search and scan your documents. That's not what you are waiting for but if you want to receive your winnings there is no other way than sending these documents. But why do they ask these documents and when do you have to send these? We will answer your questions below.